Intermittent Custom Font Loading Compatibility Issues

Incident Report for VETtrak

Investigating

We are currently investigating a compatibility issue related to the loading of custom fonts on our systems running Windows Server 2025.

In some scenarios, the use of custom fonts can cause instability on affected servers. Our team is actively working through this issue and engaging with Microsoft to identify the root cause and a permanent resolution.

As part of our mitigation efforts, we may temporarily limit the use of custom fonts to ensure overall system stability while we continue our investigation.

We will provide further updates as more information becomes available. Thank you for your patience.
Posted Feb 02, 2026 - 09:38 AEDT
This incident affects: VETtrak (VETtrak Desktop Software).